Get in Touch With Us
Got a question about a bonus offer, spotted something that needs updating, or want to flag a concern about one of the casinos we cover? Here's how to reach us and what happens once you do.
How to Get in Touch
Email is the best way to reach our team, and we read every message that comes in. Send your note to [email protected] and we'll aim to get back to you within two working days.
A quick line about why you're writing helps us route your message to the right person faster — whether that's a question about a specific offer, a correction, or something else entirely.
What Readers Usually Contact Us About
- Bonus and offer questions — Wondering how wagering requirements, expiry dates, or maximum withdrawal caps apply to a welcome bonus like those from Raging Bull or Ignition? Tell us which offer and we'll point you to the terms that matter.
- Corrections — Casino offers, licensing details, and payment options change. If something on the site looks outdated, we want to know and will look into it.
- Payment and withdrawal questions — If you're unsure whether a method like ACH transfer, a debit card, or crypto applies at a particular casino, or how long a withdrawal typically takes, let us know what you're trying to find out.
- Licensing and eligibility queries — Questions about which states allow real-money online casino play, or what age and residency rules apply, are common and welcome.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, say so in your message. We'll point you toward self-exclusion tools, deposit limit options, and national support services rather than trying to handle it ourselves.
- General feedback — Ideas for topics we should cover, including other markets such as our page on trusted non GamStop casinos in the UK, are always appreciated.
What to Expect After You Write In
A real person reads and replies to every message — we don't rely on automated responses to stand in for an actual answer. Our target is a reply within two working days, though it can take a little longer during busier periods.
If your question touches on something time-sensitive, such as an offer that appears to have changed or expired, mention the casino name and offer details so we can check it against our current listings quickly.
Before You Play, a Reminder
None of the offers on this site should be treated as guaranteed winnings, and none of our editorial ratings are customer review scores — they reflect our own research into licensing, game selection, banking options, and bonus terms. Every casino bonus comes with conditions attached, and we'd always recommend reading those in full before opting in. If you have questions about a specific offer's terms, that's exactly the kind of message we're happy to help with.
If gambling has stopped being enjoyable or is affecting your finances or wellbeing, please reach out to a national support service in your state, or use the self-exclusion and deposit-limit tools most licensed operators provide. You're also welcome to contact us if you're not sure where to start looking for that kind of help.
A Note on Accuracy
We try to keep information about bonuses, licensing, and payment methods current, but details at individual casinos can change without notice. Reader feedback is one of the ways we catch that. If something you've read here doesn't match what you found at a casino site, please tell us — it genuinely helps keep the page useful for the next reader.
Thanks for taking the time to reach out. We look forward to hearing from you.